Terms & Conditions
There shall be no binding contract between Visit Tanzania Tours & Safaris and the client until the following three conditions are met.
1) Visit Tanzania Tours & Safaris Tour Application Form has been signed
2) Deposit has been paid
3) Bookings Terms & conditions have been confirmed by client.
A non-refundable deposit of $500 per person is required to secure your reservations.
No client will be permitted to commence any itinerary without payment in full being received by Visit Tanzania Tours & Safaris. If the full amount is not received, Visit Tanzania Tours & Safaris shall be entitled in its discretion to treat the reservation as cancelled, and consequently to forfeit such part of the advance payment as determined solely by Visit Tanzania Tours & Safaris. Late applicants may join the tour based on accommodation availability.
Invoices in foreign currencies shall be paid by no later than the date specified on the invoice.
If Visit Tanzania Tours & Safaris accepts payment by Credit Card from a guest, a 4% surcharge will be added to the total price.
$100 for additional communications faxes and express mail costs may apply if reservation is made 60 days prior to the date of departure.
$100 per booking for each change on revisions made 60 days prior. 59 days or less, cancellation fees may apply.
Cancellations must be made in writing to Visit Tanzania Tours & Safaris.
Land prices are subject to the following cancellation charges based on number of days before the departure date.
More than 60 days ………………….$700
Between 21 and 59 days …………….50%
Less than 21 days …………………..100%
There is no refund for any unused portions of the tour program once tour has commenced.
Cancellation for air reservations are subject to airline Terms & Conditions. Once airline tickets are issued, name changes, date changes, routing changes or cancellation of ticket are subject to $300 per person penalty or higher as determined by the carrier.
4. Tour Prices
All tours prices are based on rates (including foreign exchange rates) known at the time of printing/publishing and are subject to change without notice if such rates change prior to departure.
In the event of severe currency fluctuation, increase in fuel costs or tariff rates, the cost is subject to adjustment.
5. Tour Application Form
Must be fully completed, signed and submitted no later than final payment date. Correct passport names must be provided at time of reservations and on the Tour Application form. Visit Tanzania Tours & Safaris will not be responsible for any errors as a result of misspelled names on these lists.
The final documents will not be issued if the tour Application forms is not received by Visit Tanzania Tours & Safaris. A signed Tour Application form is an acceptance of the tour program and rate confirmed, and also an acceptance of the tour Terms & Conditions by the traveler.
6. Air Transportation
Name changes are not permitted on most airlines. Name changes on air reservations will result in automatic cancellation of the existing air reservation by the airline. Re-booking will be subject to availability and new fares.
Any action by the airline is entirely beyond the control of Visit Tanzania Tours & Safaris.
Re-issuing of tickets will be subject of airline Terms & Condition and penalties will apply without exception.
Travel and cancellation insurance is mandatory for every Guest. Visit Tanzania Tours & Safaris strongly recommends you to purchase insurance covering medical, trip cancellation and interruption, and loss of baggage. All this can be done online and is self-explanatory. The carriage and storage of all baggage and personal effects are at all times the clients risk and Visit Tanzania Tours & Safaris will not accept any liability for any loss or damage of baggage or personal effects.
8. Acceptable Forms of Payment
Checks, Wire Transfer, Visa, MasterCard or American Express.
Travelers making payments by credit card will be required to complete the Credit Card Authorization form, and shall agree not to request any charge backs on their credit card until any disputed matters are resolved with Visit Tanzania Tours & Safaris.
Delayed payments without advance notice may result in tour cancellation, and forfeiture of all deposits.
9. Visa & Passports
A valid passport is required for all travelers. It must be valid six months after return to USA. US citizens require a visa for entry into Tanzania.
Visa requirements are subject to change without notice, Visas are required, and we strongly recommend they be obtained before departure.
Securing any visa is the responsibility of each traveler; however Visit Tanzania Tours & Safaris can assist in processing your visa especially when visiting Tanzania. Visit Tanzania Tours & Safaris and its agents cannot be held responsible should the necessary visa requirements not be fulfilled.
Accommodations are based on double occupancy with private bath at hotels, lodges, and camps.
Single rooms are subject to a supplemental charge.
11. Baggage Allowance
Please contact the international airline for baggage restrictions.
Visit Tanzania Tours & Safaris and associated companies shall not be liable for any losses or damage to baggage and personal effects as a result of negligence by airport baggage agents, hotel staff or other personnel not employed by Visit Tanzania Tours & Safaris and associated companies, including and not limited to airlines, courier services, cargo staff, and the like.
12. Tour Membership
In our endeavor to ensure congenial membership, we reserve the right to refuse the application of anyone and/or to expel any tour member whose conduct is incompatible with the interest and well-being of the other tour participants.
13. Health Requirements
In order to enjoy the tour, passengers must be in general good health and associated companies reserve the right to disqualify a tour participant at any time if, in the sole judgment of such entities, a tour participant is not deemed by them to be medically fit for travel. Such entities assume no liability regarding provision of medical care or any special medical. Therefore, it is imperative that persons with medical problems make them known to us as soon as possible prior to departure.
It is the responsibility of guest to check with their medical professional, local health board or the Center for Disease Control specific health requirements.
14. Travel Destinations
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Visit Tanzania Tours &Safaris urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov
BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, VISIT TANZANIA DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
Pregnant passengers must notify Visit Tanzania Tours & Safaris of their ability to travel at time of deposit. They must submit a statement from their physician stating that they are allowed to travel. Passengers who fail to notify Visit Tanzania Tours & Safaris of their pregnancy will be subject to the cancellation penalties as outlined above. Please note that trip insurance does not usually cover normal pregnancy.
Visit Tanzania Tours & Safaris will not accept passengers who are past their fifth month of pregnancy prior to start of the tour.
Expenses and terms not mentioned are not covered, including but not limited to: passport, visa and immunization charges; meals other than stated; beverages such as tea or coffee served with meals; laundry and pressing service; items of a personal nature; baggage handling and transportation to any hometown airports from gateways listed and gratuities to tour drivers/guides, departure taxes.
The airlines concerned are not responsible for any act, omission, or event during the time passengers are not aboard their conveyance. The passenger contract in use by the airlines concerned when issued shall constitute the sole contract between the airline and the purchaser of the ticket.
Claims, complaints and refund policy
Except for verifiable extenuating circumstances, there are no refunds, whatsoever, for any unused tour services including but not limited to accommodations, meals, internal flights or sightseeing. Any refunds for unused tour services shall be issued in the sole discretion of Visit Tanzania Tours & Safaris. Any adjustment considered will be based on the actual cost of the service involved and not on a per diem basis.
19. Use of Photography
Visit Tanzania Tours & Safaris and associated companies reserve the right to take photographs during the operation of a tour and may use the same for promotional purposes. By reserving a tour with Visit Tanzania Tours & Safaris, tour participants agree to allow their images to be used for the purpose stated. If a tour participant does not wish to allow his or her image to be used, he or she must advise the guide/escort at the commencement of the tour.
Visit Tanzania Tours & Safaris, its affiliates and related persons act as agents for hotels, airlines, bus companies, railroads and those providing accommodations, transportation, meals, tours, sightseeing and other pertinent services. All vouchers, contracts and tickets issued by Visit Tanzania Tours & Safaris or its agents, are issued subject to current tariffs, terms and conditions under which the services are provided by such hotels, airlines, bus, railroad and tour companies.
Visit Tanzania Tours & Safaris cannot be held responsible for any additional costs incurred by the passenger due to missed, canceled or delayed flights. These costs will be borne by the tour member. By the acceptance of vouchers, contracts, or tickets, the tour member agrees to the foregoing and also agrees that neither Visit Tanzania Tours & Safaris, or its affiliates shall be or become liable or responsible for any loss, injury of damage of person, property or otherwise in connection with and accommodations, transportation, or other services, resulting directly or indirectly from acts of mother nature, dangers incident to the bush, the sea, by fire, machinery, actual or intended wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, sickness, quarantines, medical or custom regulations, defaults, delays or cancellation or of changes in itinerary, from causes beyond the control of Visit Tanzania Tours & Safaris.
Anyone not utilizing the prearranged transportation is responsible for the cost of any substitute transportation.
No change in the itineraries is expected, however we reserve the right to make them if necessary. Because of the unforeseen circumstances in transportation schedules, the land portion of our tour may be occasionally extended or curtailed. Visit Tanzania Tours & Safaris cannot be responsible for changes of itinerary.
Visit Tanzania Tours & Safaris reserves the right to accept or retain anyone as passenger on its trip or to cancel a trip. After refunding all partial and full payments, Visit Tanzania Tours & Safaris has no other obligations to passengers on canceled trips. Unused portions of the itineraries are not refundable. The payment of the deposit or any other partial or full payment for a safari / tour reservation, constitutes agreement and consent to all provisions of the conditions and general information contained in the website, brochure or customized itineraries.
Visit Tanzania Tours & Safaris reserves the right to employ subcontractors to carry out all or any part of the services to be supplied, and in the event of the exercise of such right the terms of the clause relating to the company’s liability shall apply. The right is reserved to cancel or alter itineraries should conditions necessitate. The company also reserves the right to decline to accept or retain any tour member at any time, in which event the balance of unused services less any cancellation charges levied by the hotels and lodges shall be refunded. Every possible protection will be taken, however, the company cannot be held for any loss or damage to luggage or other personal property. Tour members are strongly advised to purchase the appropriate insurance for their belongings. Individuals that choose not to purchase insurance coverage will be liable for all costs in the case of cancellation, trip delays, damage or loss of baggage and medical emergencies, howsoever caused.
21. Disclosure Notice
Please be aware that during your participation in a Visit Tanzania Tours & Safaris tour, certain risks and dangers may arise, including, but not limited to, the hazards of traveling in undeveloped areas, travel by boat, train, automobile, aircraft or other means of conveyance, the forces of nature, political unrest and accident or illness in remote regions without means of rapid evacuation or medical facilities. Also be aware and clearly understand that Visit Tanzania Tours & Safaris will not have liability regarding provisions of medical care or the adequacy of any care that may be rendered.
You are voluntarily participating in these activities with the knowledge of the dangers involved and hereby agree to accept any risks.
22. As Lawful Consideration for the agreement with Visit Tanzania Tours & Safaris to participate in such trips and activities you hereby agree that you will not make a claim against Visit Tanzania Tours & Safaris or sue for bodily injury, emotional trauma, death and/or property damage, however caused, as a result of your participation in the safari tour. You therefore release Visit Tanzania Tours and Safaris& its employees from all claims, actions, and demands that you may have for bodily injury, death, or property damage arising from your participation in a tour. This release of Liability and Assumption of Risk agreement is entered into on behalf of all members of your family including minors accompanying you. This agreement is binding on your heirs, legal representatives and assigns. If any portion of this agreement is unenforceable, the remaining portions shall remain in full force and effect.
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